STx Support

Contact Tech Support

Support structure

 

 

 
Level 1 Support
Description: Basic

Price: free with authorized semiconductor reference board supplied by STX

 

Hardware support services
  Identifying all components  
 

Verifying reference systems’ functionality

 

Standard Product Partners
  Embedded Linux  
  QNX  
  ENEA  
 

WRS

 

Firmware/Software support services offered for authorized reference boards & development environments
  Building your supported development environments on the authorized host  
  OCD (on chip debugger) setup and configuration  
  OCD Command line and basic hardware communications  
  Running demo application with manufacturer approved hardware and software environment
  Building “Hello World” with manufacturer approved hardware and software environment
   
 
Level 2 Support
     
Description: Custom Firmware/Software  

Price: Standard rates begin at $150/hour

 

Software support services  
 

Configuring non-standard development environments

 

 
Firmware support services  
  Configuring non-standard OCD tools  
  Custom driver development on standard hardware  
  Custom firmware demo on standard development environments  
  Non-standard development environments and ISV partner support  
     
   
Level 3 Support
Description: Custom Hardware/Firmware/Software

Price: Standard rates begin at $200/hour

 

Hardware support services
  ASIC/FPGA Development
    Viewlogic/Synplicity/FPGA Express
    Simulation
    Verification
   

Test Vectors

 

  Hardware Schematic Capture- custom board
    Orcad
    Viewlogic
    Layout
    Signal Integrity
   

Simulation

 

  Hardware Layout and Signal Integrity Analysis
    Orcad
    Pads
   

Allegro

 

  Mechanical Modeling
    Solidworks
   

Autocad

 

  Software support services
   

Building custom development environments and toolsets

 

  Firmware support services
    Bootrom (custom or integration of opensource)
    Command line utilities applications
    Custom Parsers
    Network management Interface for debug (e.g. KGDB)
    Custom Diagnostic Driver utility suite
    Custom Protocol development and integration
     
   

RPC Electronics 749 Miner Road, Highland Heights, Ohio 44143 Tel 440-461-4700 Tel 800-827-2650
Copyright 2003, RPC Electronics Inc., All Rights Reserved.